Zenafox Terms of Use

Introduction

Welcome to Zenafox!

These Terms of Use (“Terms”) govern your access to and use of the Zenafox website, games, software, services, applications, and related features (collectively, the “Service”).

By creating an account, purchasing a game license, accessing the Service, or otherwise using any portion of the Service, you agree to be legally bound by these Terms.

Your use of the Service is also governed by the following documents, each of which is incorporated into these Terms by reference:

• Privacy Policy
• Cookie Policy
• Community Guidelines
• Acceptable Use Policy
• Copyright (DMCA) Policy

If there is a conflict between these Terms and any other policy, these Terms control unless expressly stated otherwise.

If you do not agree to these Terms, you may not access or use the Service.

1. Eligibility

You must be at least 18 years old, or the age of legal majority where you reside, to create an account unless you have permission from a parent or legal guardian who agrees to these Terms on your behalf.

You represent that:

• you are legally capable of entering into this agreement;
• all information you provide is accurate;
• your use of the Service is lawful where you reside.

2. Your Account

You are responsible for maintaining the confidentiality of your account credentials.

You are responsible for all activities occurring under your account.

You agree to:

• provide accurate information;
• keep your email address current;
• notify us promptly of unauthorized access;
• not share your account with others.

We may require identity verification before providing account assistance.

3. Free and Paid Accounts

Zenafox offers both free and paid features.

Free accounts may continue to access portions of the Service even if paid licenses expire.

Certain games, features, tournaments, rewards, or functionality may require payment.

We may modify which features are free or paid at any time.

4. One-Year Game License

Purchasing access to a paid game grants you a limited, personal, revocable, non-transferable, non-exclusive license to access that game.

Unless otherwise stated, each paid game license remains active for one (1) year from the purchase date.

When the license expires:

• access to that paid game may end;
• previously earned progress may remain or may become inaccessible depending on the game;
• renewal is required to continue accessing that paid game.

Purchasing access does not transfer ownership of the game or any intellectual property.

5. Payments and Non-Refundable Purchases

All purchases made through Zenafox are for digital products or digital access licenses.

Because digital access is provided immediately after purchase, all purchases are final and non-refundable, except where refunds are required by applicable law.

This includes, but is not limited to:

• game licenses;
• renewals;
• premium features;
• digital upgrades;
• promotional purchases.

You are responsible for reviewing your purchase before completing payment.

We reserve the right to correct pricing errors and cancel transactions resulting from obvious pricing mistakes.

6. Automatic Renewals

Unless expressly stated during purchase, paid game licenses do not automatically renew.

If automatic renewals are offered in the future, additional terms will be presented before enrollment.

7. Acceptable Use

You agree not to:

• violate any law;
• harass other users;
• upload unlawful or offensive material;
• interfere with the Service;
• attempt unauthorized access;
• reverse engineer any part of the Service;
• exploit bugs or vulnerabilities;
• distribute malware;
• impersonate another person;
• use the Service commercially without written permission.

8. Cheating and Abuse

Fair play is important to the Zenafox community.

You may not:

• use bots;
• automate gameplay;
• use browser automation;
• modify requests;
• manipulate network traffic;
• exploit software bugs;
• alter scores;
• create fake referrals;
• create multiple accounts to gain advantages;
• abuse promotional offers;
• attempt to bypass license restrictions.

We may investigate suspected abuse.

If we determine that cheating or abuse has occurred, we may:

• remove achievements;
• remove rewards;
• revoke referrals;
• reset statistics;
• suspend accounts;
• permanently terminate accounts;
• revoke paid licenses without refund.

Our determination regarding abuse is final.

9. Referrals and Promotions

Referral programs are intended to reward genuine referrals.

Self-referrals, fraudulent referrals, disposable email addresses, fake accounts, referral rings, automated registrations, or similar abuse are prohibited.

We may modify or discontinue referral programs at any time.

Referral rewards have no cash value unless expressly stated otherwise.

10. User Content

Some portions of the Service may allow users to submit names, trivia questions, prompts, comments, images, or other content (“User Content”).

You retain ownership of your User Content.

However, by submitting User Content, you grant Zenafox a worldwide, perpetual, irrevocable, royalty-free, transferable license to use, reproduce, modify, display, distribute, publish, adapt, improve, and create derivative works from such content for operating, improving, marketing, and promoting the Service.

You represent that you have the legal right to submit the content.

You agree not to submit content that:

• infringes intellectual property rights;
• is defamatory;
• is obscene;
• promotes illegal activity;
• contains malware;
• violates another person’s privacy.

We may remove User Content at any time without notice.

11. Intellectual Property

The Service and all associated software, games, artwork, graphics, logos, designs, icons, sounds, music, characters, text, code, interfaces, achievements, branding, and other materials are owned by Zenafox or its licensors.

No ownership rights are transferred to you.

You may not copy, reproduce, distribute, modify, sell, license, decompile, reverse engineer, scrape, or exploit any part of the Service except as expressly permitted by law.

12. Streaming and Content Creation

You may stream gameplay and create videos featuring Zenafox games for personal or commercial creator channels, provided that:

• you comply with these Terms;
• you do not misrepresent any affiliation with Zenafox;
• you do not distribute cheats or exploits;
• your content complies with applicable law.

We may revoke this permission for misuse.

13. Copyright Policy

Zenafox respects the intellectual property rights of others.

If you believe material appearing on the Service infringes your copyright, please follow the procedures described in our Copyright (DMCA) Policy.

We reserve the right to remove allegedly infringing material and terminate repeat infringers where appropriate.

14. Third-Party Services

The Service may integrate with payment processors, authentication providers, advertising partners, analytics providers, or other third-party services.

We do not control these third parties and are not responsible for their products, services, availability, security, or privacy practices.

Your use of third-party services is governed by their own terms.

15. Service Availability

While we strive to provide a reliable experience, the Service is not guaranteed to be available at all times.

The Service may become unavailable, interrupted, delayed, or experience reduced functionality due to many factors, including:

• scheduled maintenance;
• emergency maintenance;
• software updates;
• hardware failures;
• internet outages;
• cloud hosting issues;
• payment processor interruptions;
• domain or DNS issues;
• cybersecurity incidents;
• denial-of-service attacks;
• power failures;
• failures of third-party providers;
• events beyond our reasonable control.

We may suspend access to all or part of the Service at any time without prior notice to perform maintenance, improve security, update features, comply with legal obligations, or resolve technical issues.

We do not guarantee uninterrupted, continuous, error-free, or secure operation of the Service.

You acknowledge that temporary downtime, outages, interruptions, or loss of access do not entitle you to refunds, credits, damages, extensions of license periods, or other compensation unless required by applicable law.

16. Changes to Games

We reserve the right to:

• modify games;
• change rules;
• rebalance gameplay;
• remove features;
• add new features;
• discontinue games;
• rename games;
• reset leaderboards;
• reset achievements;
• modify rewards.

These changes may occur without prior notice.

17. Suspension and Termination

We may suspend or terminate your account immediately if we believe you:

• violate these Terms;
• misuse the Service;
• engage in fraud;
• infringe intellectual property;
• threaten security;
• create legal risk.

Termination may result in permanent loss of access to purchased content.

Except where required by law, terminated accounts are not entitled to refunds.

18. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZENAFOX DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

YOU USE THE SERVICE AT YOUR OWN RISK.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZENAFOX, ITS OWNERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

THIS INCLUDES LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, ACCOUNT LOSS, OR LOST GAME PROGRESS.

IN NO EVENT SHALL ZENAFOX’S TOTAL LIABILITY EXCEED THE TOTAL AMOUNT YOU PAID TO ZENAFOX DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY. IN THOSE JURISDICTIONS, LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

20. Indemnification

You agree to defend, indemnify, and hold harmless Zenafox and its owners, employees, contractors, licensors, and affiliates from any claims, damages, liabilities, losses, costs, or expenses (including reasonable attorneys’ fees) arising from:

• your use of the Service;
• your User Content;
• your violation of these Terms;
• your violation of applicable law;
• your infringement of another person’s rights.

21. Changes to These Terms

We may revise these Terms from time to time.

Updated versions will be posted on the Service with a revised “Last Updated” date.

Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

If you do not agree to revised Terms, you must stop using the Service.

22. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles.

23. Dispute Resolution

Before filing legal action, you agree to first contact us and make a good-faith effort to resolve the dispute informally.

If a dispute cannot be resolved informally, it shall be brought exclusively in the state or federal courts located in Utah, unless applicable law requires otherwise.

To the fullest extent permitted by law, you and Zenafox agree that any dispute will be resolved only on an individual basis and not as part of any class, collective, or representative action.

24. Severability

If any provision of these Terms is determined to be unenforceable, the remaining provisions shall remain in full force and effect.

25. Entire Agreement

These Terms, together with our Privacy Policy and any additional policies incorporated by reference, constitute the entire agreement between you and Zenafox regarding the Service.

26. Contact Information

Questions regarding these Terms may be directed to:

We will make reasonable efforts to respond to inquiries in a timely manner.