Privacy Policy
Last Updated: July 31, 2026
Zenafox (“Zenafox,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Zenafox website, games, applications, and related services (collectively, the “Service”).
By using the Service, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use the Service, we may collect:
Account Information
- Email address
- Username
- Display name
- Password (stored in encrypted/hashed form)
- Profile information you choose to provide
Payment Information
When purchasing games or subscriptions, payments are processed by third-party payment providers.
We generally do not store your full payment card information.
We may receive:
- transaction IDs
- payment confirmations
- purchase history
- renewal dates
Gameplay Information
To operate the Service, we may collect:
- games played
- scores
- achievements
- badges
- referral history
- game statistics
- win/loss history
- rankings
- account activity
Device Information
We may automatically collect:
- IP address
- browser type
- operating system
- device type
- language
- approximate location based on IP
- referring websites
- crash logs
Cookies
We use cookies and similar technologies.
More information is available in our Cookie Policy.
2. How We Use Information
We use information to:
- operate the Service
- create accounts
- verify accounts
- authenticate logins
- process purchases
- manage licenses
- provide customer support
- prevent fraud
- detect cheating
- improve gameplay
- personalize experiences
- communicate updates
- send important account notices
- comply with legal obligations
3. Emails
We may send:
- verification emails
- password resets
- purchase confirmations
- renewal reminders
- important account notices
- security alerts
If you opt in, we may also send promotional emails.
You may unsubscribe from promotional emails at any time.
Transactional emails cannot always be disabled.
4. Information Sharing
We do not sell your personal information.
We may share information with:
- payment processors
- hosting providers
- email providers
- analytics providers
- fraud prevention providers
- law enforcement when legally required
5. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information.
However, no online system is completely secure.
Accordingly, we cannot guarantee absolute security.
6. Data Retention
We retain information for as long as reasonably necessary to:
- operate the Service
- maintain records
- comply with law
- resolve disputes
- enforce our agreements
Deleted accounts may continue to exist in backup systems for a reasonable period.
7. Account Deletion
You may request deletion of your account by contacting:
Certain information may be retained where required by law or necessary to:
- complete transactions
- prevent fraud
- resolve disputes
- enforce agreements
8. Children’s Privacy
The Service is not directed to children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If we discover that such information has been collected without appropriate consent, we will delete it within a reasonable time.
Parents who believe a child has provided personal information should contact:
9. International Users
The Service is operated from the United States.
If you access the Service from another country, you understand that your information may be transferred to and processed in the United States.
10. California Privacy Rights
If applicable law grants you additional privacy rights, Zenafox will comply with those legal requirements.
Residents of certain jurisdictions may have rights regarding access, correction, deletion, or portability of personal information.
11. Changes
We may update this Privacy Policy periodically.
The revised version becomes effective when posted.
Continued use of the Service constitutes acceptance of the revised policy.
12. Contact
Questions regarding this Privacy Policy may be directed to: